HEALTH GUARANTEE
I encourage you to compare our health guarantee to that of other Mini Highland Cattle owners. This is the best health guarantees you will find! I do this quite simply because my calves & their parents are healthy & come from champion bloodlines. Mini Highland Cattle Ranch is one of the few ranch with a money-back guarantee in case your calf is found to be unhealthy by a veterinarian within 30 days. In addition, I also guarantee my calves against serious congenital & genetic disease for one years!
What Is The Mini Highland Cattle Ranch Health Guarantee?
First of all, the term “health guarantee” isn’t quite proper. Nobody can guarantee that anything living won’t get sick. So think of it more as a health warranty. You’re investing a lot of time & money in locating & purchasing your cute Mini Highland calf. You deserve a reasonable degree of protection!
The Mini Highland Cattle Ranch Health Guarantee consists of two parts:
Part 1 – Protects you from receiving a sick calf. You must have your calf examined by a licensed veterinarian within 30 days of leaving my care. If your veterinarian determines the calf is ill and/or unfit for sale, you should return the calf for a full refund of the sale price or opt for a “next available” calf of your liking.
A few important details: First – I require an original written statement from your veterinarian. Second – I will not reimburse veterinary fees. Third – calf’s shipping fees are non-refundable, however; if you paid to have your calf shipped, I will pay to have the calf returned. If a “next-available” calf is to your satisfaction, I will pay his/her shipping.
Finally, I adhere strictly to the 30 Days time limit. I understand veterinary offices are closed on weekends & holidays, but viruses don’t respect office hours. If I extend this time limit, I may end up responsible for a calf’s illness he/she encountered after leaving my very protective & cautious care.
Part 2 – Protects you over the long term from any possible genetic defect or congenital disease. If your cow is diagnosed with a serious genetic defect, or congenital disease before one years of age, I will provide you with a healthy replacement. Depending on the specific condition, I will work with you to decide how to best care for the sick cow.
Examples of conditions that would entitle you to a healthy replacement include; life-threatening heart condition, genetic disease or defect & degenerative nerve disorders. In other words, conditions that effect longevity or the quality of life.
Examples of conditions that would not qualify for replacement are but not limited to; innocent heart murmurs . In other words, any condition that an otherwise healthy calf can live with & still live a happy quality of life, or a condition that is treatable.
In general, I would accept a veterinarian’s opinion of what constitutes a serious defect, but may require a second opinion which would be obtained at my expense. No refund will be issued if there is obvious neglect; if there are any violations of the Sales Agreement. If I cannot offer a healthy replacement within six months or I am no longer operating my ranch. I will refund the original purchase price of the calf, not including delivery.
